Professional Attributes

• Confident, adaptable, career-minded, results driven, & highly focused
• Seven years retail management in a fast-paced customer-centric environment
• Fourteen years experience in website design & graphic design on PC & Mac
• Visionary gift for improving accuracy, interpreting data: strong dedication to precision
• Exceptional talent for creative thinking while meticulously guiding projects to deadlines

Education

Bachelor of Applied Science Degree in Animation
Westwood College
Focus: 3D Animation, Graphic Design, Film Editing, Photography, Website Design

Certificate of Microcomputer Applications
Carl Sandburg College
Focus: Operating System installation & maintenance, All Office Suite Software, Word processing

Key Experience

Animation, Graphic Design, & Video Editing

• Final Cut Pro: Filmed & edited footage & images, utilizing special effects, sound events, & music
• Illustrator: Produced artwork, page elements, company logos, blueprint designs, & advertisements
• Voice Acting & Sound Editing: Utilized multiple sound editors to compile & enhance recordings
• 3D Studio Max: Rendered three-dimensional characters & objects, syncing them with audio
• Photoshop: Enhanced photographs, created original page elements, & designed media cases
• LiveType: Designed special effects & subtitles for inclusion in video compositions
• Flash: Created interactive menus, animations, & in-depth games



Website Design & Page Layout

• InDesign: Page layout, proofreading, typography, ad design, & catalogue design
• Photoshop: Developed original icons, logos, & banner advertisements for websites
• Print Editing: Keylined & pasted up page layouts for publication, adjusted news articles & ads
• HTML: Originated & maintained websites with several hundred pages, data files, & presentations
• Flash: Produced an interactive photo gallery website with text descriptions, motion & sound effects
• Dreamweaver: Created a personal website using original content, graphics, photographs, Flash & CSS

Employment

Catering Delivery Driver
Boston Market
Current Employer

• Achieved high ratio of repeat orders through accuracy and punctual delivery of catering orders, with a great attitude and professional courtesy.
• Promoted sales by marketing business to business, providing information and discount offers for Boston Market Catering Services.



Store Manager/Assistant Manager
Halloween USA
Halloween Season 2009

• Went out of the way to assist in complete setup & merchandising of multiple sales outlets.
• Entrusted with the most complex customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy customers.



Technology Specialist (Keyed Supervisor)
Office Max
2008-2009

• Proved trustworthiness and focus: received a promotion to manage the opening and closing operations, employee concerns, and facility security.
• Improved efficiency by coaching staff while supervising the sales floor and cash operations.



Logistics Sales Associate
Office Max
2004-2008

• Excelled in customer satisfaction by maintaining product, signing, and following through on company programs.
• Increased productivity by rearranging and maintaining a well-organized stock room.
• Exceeded job requirements by providing assistance with graphic design, desktop publishing, and preprint processes in the ImPress center.



Freelance Designer
MoatsArt Enterprises
1996-2007

• Amazed clients by creating original user interfaces & presentations that exceeded all expectations.
• Worked with staff of the Chicago Community Trust (CCT) to implement a secure intranet, improving communication & efficiency of the CCT staff while reducing overhead costs (1999-2006).



Department Manager
Kmart Corporation
1997-2004

• Won multiple customer service awards for continued excellence while supervising the Automotive and Hardware departments.
• Surpassed expectations while multi-tasking: managed the development of associates, customer service issues, and general operations throughout the store.
• Promoted sales by creating feature displays, maintaining unit & price integrity, managing inventory & stockrooms, and coaching fellow employees and trainees on how to increase add-on purchases.